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Dear MEDIC FIRST AID® Instructor,
MEDIC FIRST AID is changing the way it interacts with Instructors, companies, and Training Centers. After many planning sessions, customer interviews, and hours of brainstorming, we have developed new processes and programs that will benefit you—our Instructors, Training Centers, and customers.
To provide Instructors and training organizations more flexibility and control of your training activities, MEDIC FIRST AID will move to a new Training Center model on January 1, 2008. With this new model, we will be using some new terminology, and along with the increased flexibility and control comes some new responsibilities for Instructors. These are outlined below.
What is a Training Center?
It may be a utility company, paper processing plant, a city parks department, or a non-profit association. It could have many Instructors spread throughout the country, or just one Instructor in one office. Ultimately, each of these entities will be considered a Training Center. This applies to any training organization providing MEDIC FIRST AID courses to employees, clients, or the public. Starting January 1, 2008, any company that currently has a MEDIC FIRST AID Instructor and has purchased at least one MEDIC FIRST AID Start-Up Kit will be designated a Training Center.
Training Centers will be responsible for all training and operational activities related to conducting MEDIC FIRST AID training programs. These include:
- ensuring that training material is available to Instructors;
- issuing properly earned Successful Completion (certification) Cards; and
- recordkeeping, including Instructor credentialing and class rosters.
- Training locations and Instructors will no longer need to submit class rosters to MEDIC FIRST AID.
There is no fee associated with being a MEDIC FIRST AID Training Center.
Roles within the Training Center structure:
- Training Center Director
Each Training Center needs to identify a Training Center Director. The Training Center Director may be the business owner, executive officer, lead Instructor, or other responsible individual associated with the organization who facilitates Training Center activities and liaises with affiliated Instructors and MEDIC FIRST AID.
Click here to learn about the role of the Training Center Director.
- Affiliated Instructors
Each MEDIC FIRST AID Instructor must be affiliated with a Training Center. The term Affiliated Instructor defines an Instructor for whom a Training Center takes responsibility. While an Instructor can be an Affiliated Instructor with only one Training Center, the Instructor is not limited to teaching for just that Training Center. An Instructor may teach for several Training Centers.
Click here to learn more about affiliating with a Training Center.
Giving You More Control
Within the Training Center structure, you have more control of your training activities. These new procedures will make it easier for you to manage your training. It will be easier to:
Maintain control at the level you want
If you have just a few Instructors and a single location, the standard Training Center structure will suffice. However, if there is some complexity to the organization of your training activities, we can set up your Training Center in a format that fits your needs. Depending on how you want to structure the administration of your training activities, we offer three options for Training Centers with multiple locations.
- Each Site is a Training Center
- Each Site is a Training Branch with decentralized control
- Each Site is a Training Branch with centralized control
Find out more about administrative structures for Training Centers with multiple locations.
Training Center Administrative Manual (TCAM)
The purpose of the Training Center Administrative Manual (TCAM) is to help Training Centers provide their students, employees, and Instructors a high-quality training and educational process. By outlining the standards and requirements for operating as a MEDIC FIRST AID Training Center, the TCAM will help Training Center Directors achieve this goal. Additional appendices to the TCAM will offer information on topics including the Americans with Disabilities Act, Programs Standards, Classroom Standards, Guidelines for Completing Successful Completion (certification) Cards, and much more. These appendices to the TCAM will be uploaded to the MEDIC FIRST AID website by January 2008.
Additional Resources Available
These changes are designed to make it easier for you to manage your training activities. To provide you with more in-depth information regarding this transition, we have created helpful online resources, including the TCAM and Frequently Asked Questions (FAQs) that will help answer many of your questions. The primary document is the new Training Center Administrative Manual. We encourage you to read the TCAM thoroughly, as it will help you become more familiar with the new Training Center model. If you have additional questions, please contact Client Services at 800-800-7099.
The new Training Center model provides you with more flexibility and control of your training activities and makes it easier for you to maintain your regulatory compliance. We are planning to offer additional programs, tools, and services that will make it easier for you to keep your employees prepared to respond to an illness, injury, or medical emergency. This includes an online Training Center “dashboard” to help manage Instructors, students and certification periods. More information will be announced in the coming months.
Sincerely,
Steve Barnett
Director of Marketing
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